Frequently asked questions
- About Oxbridge Essays
- Is Oxbridge Essays safe?
- Can I use your services in my country?
- How can you help me get better grades?
- My subject is very specialised. Can you help?
- Who is the typical Oxbridge Essays customer?
- I haven’t seen a lot of Oxbridge Essays reviews. Why not?
- Is this service legal?
- How do I know you are a real company?
- Is this cheating?
- Ordering, payment and customer satisfaction
- Our services
- Can you guarantee my grade?
- How should I use your services?
- What are your upgrade services?
- Can you find academic writers for all subjects?
- Do you help with PhD level work?
- Can you help me with EViews, STATA, MATLAB or SPSS?
- Do you help with editing and proofreading?
- What is English proofreading?
- How much does proofreading cost?
- What is the difference between proofreading and editing?
- Why is it important to proofread your writing?
- Do you help with personal statements?
- Working with an Oxbridge Essays academic
- Are your academics using AI?
- Can I speak with my academic?
- Is all work 100% plagiarism free?
- What happens if I get the work late?
- What if I am unhappy with the work provided?
Our service includes opportunities for you to request changes and collaborate with your academic, so it is very rare for customers to be unhappy with the outcome. Besides using the best academics, we also have an internal team that checks all work before delivery to ensure all work is of the highest quality.
If, despite these checks, you are unhappy with the work provided you have a window of time (usually 10-14 days) to request any changes. If you are still not satisfied after those changes, we have a complaints process that will escalate your concerns to director level so you can be sure you are happy.
Bottom line: you are the customer and we work for you. We are dedicated to meeting your requirements and making you happy.
- Will my work and my details remain confidential?
- Are all of your academics from Oxford or Cambridge?
- Will my academic be a native English speaker?
What if I am unhappy with the work provided?
Our service includes opportunities for you to request changes and collaborate with your academic, so it is very rare for customers to be unhappy with the outcome. Besides using the best academics, we also have an internal team that checks all work before delivery to ensure all work is of the highest quality.
If, despite these checks, you are unhappy with the work provided you have a window of time (usually 10-14 days) to request any changes. If you are still not satisfied after those changes, we have a complaints process that will escalate your concerns to director level so you can be sure you are happy.
Bottom line: you are the customer and we work for you. We are dedicated to meeting your requirements and making you happy.
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